Privacy Policy
Sam’s Smoke and Vape Privacy Policy Statement
At Sam’s Smoke and Vape, protecting the privacy and personal information of our customers is a core commitment. We understand the importance of security and transparency in handling your data and comply with all applicable data protection laws, including those governing electronic commerce and tobacco and vape product sales. Our comprehensive privacy policy outlines how we collect, use, protect, and share your information to ensure your confidence when shopping with us:
Information We Collect: We collect personal information you provide when placing orders, creating accounts, subscribing to newsletters, or contacting customer service. This includes your name, billing and shipping addresses, email address, phone number, payment details, and age verification documents when required.
Use of Information: Your data is used primarily to process and fulfill orders, communicate with you about your purchases or inquiries, provide customer support, and improve our products and services. With your consent, we may also send promotional emails about new products, special offers, or events.
Data Security: We implement robust technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure data transmissions, and we continuously monitor our systems for vulnerabilities.
Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and customize content. You can manage cookie preferences through your browser settings, and we provide clear notices about cookie use.
Sharing and Disclosure: We do not sell or rent your personal information. Data may be shared with trusted third-party service providers who assist in order fulfillment, payment processing, or marketing, all bound by strict confidentiality agreements. We may also disclose information as required by law or to protect our rights.
User Rights and Control: Customers can access, correct, update, or request deletion of their personal information by contacting us. We respect your privacy choices and provide options to opt-out of marketing communications at any time.
Age Verification and Compliance: Personal data collected for age verification is handled securely and only used for compliance purposes, ensuring illegal sales prevention while protecting privacy.
Retention Period: We retain your personal information only as long as necessary to fulfill business, legal, and regulatory obligations.
International Users: For customers outside the United States, we inform you that privacy protections may differ, but we take appropriate steps to safeguard your information regardless of location.
Policy Updates: Sam’s Smoke and Vape may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. Updated versions will be posted on our website with revised effective dates.
Contact Information: For questions about privacy or data protection, customers are encouraged to contact our dedicated privacy team via the contact details provided on our website.
By maintaining this detailed and transparent Privacy Policy, Sam’s Smoke and Vape ensures that customers feel secure and respected throughout their shopping experience, reinforcing our commitment to responsible and ethical business practices.
